MAINLAND SPAIN, BALEARIC ISLANDS AND PORTUGAL
FREE SHIPPING on orders over 40€ with delivery in 3/5 days.
Purchases of lesser amount: shipping cost 4€ with delivery in 3/5 days.
EXPRESS SHIPPING in 24-48 hours (working days only) at a cost of 8€.
RETURNS AND EXCHANGES easy and free up to 60 days after your purchase, if you want to return or exchange an item write us at firstname.lastname@example.org.
We will send you a label to return your package to a collection point. Do not forget to indicate your name and order number on the package.
If you prefer to stay at home we will send a courier to your address for pick up, this service has a cost of 5€.
If you have requested an exchange, we will send you the new size as soon as we receive the package and verify the correct condition of the product.
If you have requested a refund, as soon as we receive it, we will refund the amount of your purchase in the same way you paid for it, either by credit card or PayPal, within a maximum of 10 days. Shipping costs, if any, will not be refunded. The garments must be in perfect condition.
CANARY ISLANDS, CEUTA AND MELILLA
Shipping cost 15€ with delivery in 3/6 days.
Customs charges borne by the customer
For returns and exchanges, shipping to our address will be assumed by the customer. If you want to return a garment, please include the order number and your name on the package and send it to C/Ciruela 17, 13001 Ciudad Real. Send us an email to email@example.com indicating your return. In case of loss of the package, we cannot be held responsible for it.
In destinations within:
Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, United Kingdom and United States.
FREE SHIPPING from 100€ with delivery in 5-9 days.
On smaller orders shipping costs of 9€.
EXPRESS SHIPPING in 48-72 hours (working days only) at a cost of 25€.
Other European countries:
Shipping costs 19€ plus customs costs when applicable. Delivery time is between 7-11 days.
RETURNS AND EXCHANGES FROM ALL EUROPEAN COUNTRIES: the return shipping is borne by the customer.
Write us an email to firstname.lastname@example.org indicating that you are going to proceed with the return. Send your package directly to our address with the carrier of your choice: C/Ciruela 17, 13001 Ciudad Real, Spain. Do not forget to indicate your name and order number on the package.
Once received, we will check the garments and refund the amount of your purchase in the same way you paid for it, either by credit card or PayPal, within a maximum of 10 days. Shipping costs, if any, will not be refunded. The garments must be in perfect condition.