Purchasing conditions

ACCEPTANCE OF THE CONDITIONS

The present general purchasing conditions regulate the online sale by Actandbe, a brand property of Laura González Arriaga, registered at the following address: Calle del Carnaval 18 -1E, 13170 Miguelturra, Ciudad Real, España, through the website www.actandbeshop.com.

The Actandbe products are aimed at the user or customer (as the natural person over 18 years old or the legal person duly represented), being prohibited any professional resale or distribution the products purchased.

The present terms will be applicable to every one of the purchases that any customer formalizes through www.actandbeshop.com, and are complimented by the company Legal Terms, the Privacy Policy and the Cookies Policy.

PURCHASING PROCESS

In order to process an order, the User must select the items he or she wishes and add them to the “Shopping Cart”.

In the “Shopping Cart” tab, the User will be informed of the total amount of the order in Euros, detailing applicable taxes, if applicable, and delivery and transport costs.

The delivery and transport costs can be checked at the Shipping and returns section on this website.

Once the User has selected the products he or she wishes to purchase, the Website will ask for personal data (data to formalize the payment and shipping), which are required to pay for the product and for Actandbe to be able to send the product(s) ordered. Details on the payment process can be found in the following section.

If this is not the first time that the User places an order through the Website, the system will automatically recover the delivery details of the first order placed by default, without prejudice to the fact that the Registered User may modify these details to indicate an alternative delivery address.

We don’t ship orders to PO Boxes.

Before completing the purchase process and clicking on the button “Place order” as a means of confirming your purchase, the Website will require you to give your express consent for the processing of your data in relation to the purchase made, the text of which can be consulted in the Legal Notice area.

Once the purchase process is complete, we will send an email confirmation of the purchase made to the email address provided. Further details of the delivery process can be found in the Personal Area only for registered customers.

The promotions, special offers or discounts that Actandbe may establish and carry out on the Website will be valid until the date indicated on them or until stocks run out.

PAYMENT

Online orders can be paid by Paypal System and also by credit or debit card.

We don’t accept bank transfers or cash on delivery.

PRICE

The product prices are indicated in euros and include 21% taxes. The shipping costs are not included in the prices, they will be determined depending on the destination and shown to every customer before order confirmation and payment.

INVOICE

Please if you need an invoice of your purchase send us an email to info@actandbeshop.com with your tax information and your order number.

SHIPPING

All the orders will be sent by courier service. We don’t ship during weekends or bank holidays in Spain. We are not responsible for any delays caused by third parties, force majeure or strikes. Find more info about shipping at the following section www.actandbeshop.com/shipping-and-returns.

EXCHANGES AND RETURNS

You may exchange or return your order within 15 days from the shipping date. You should send us an email including the order number and the product/s you wish to return or change to info@actandbeshop.com.

The items must be send in perfect conditions, unused, with the labels on. If they are used or damaged we won’t be able to accept the return of the product.

Act and be will not be responsible for the costs of returning the product. In the event of errors in the delivery (size, colour or product not requested by the Customer) Actandbe will proceed to send the product that the Customer requested in his/her initial order, without charging the Customer for the delivery and transport costs. In this case please contact us in the next 72h after you received your order.

PRODUCTS

The Actandbe products are manufactures under the best standards, and they are shown on the pictures on the website as close to reality as possible. However, depending on the screen  you are using the color of the product may vary, and we cannot garage that the product has exactly the same color in reality.

All the images on this website are property of Actandbe. If you would like to use them please contact us before or credit us properly.

CONTACT

For any questions, please contact us via email: info@actandbeshop.com

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